Privacy Policy

Effective: November 15, 2024

Scope and Application

This Privacy Policy outlines how we collect, process, and protect your personal data across various interactions, including website visits, customer relationships, job applications, and participation in video conferences.

We process all personal data in compliance with applicable data protection regulations and the principles outlined in this policy.

Data Controller and Protection Officer

Controller:
Team Internet AG
Liebherrstraße 22, 80538 Munich, Germany
Phone: +49 89 416146010
Email: info@teaminternet.com

For specific processing activities conducted by individual group companies (such as job applications), the respective local company serves as the controller.

Our Data Protection Officer can be contacted at:
christian.schmoll@teaminternet.com

Website Usage Data

Hosting and Server Logs

Our website is hosted by Amazon Web Services EMEA SARL in Luxembourg (with some processing in the USA) under a data processing agreement.

When you visit our website, we automatically collect:

This data helps us deliver our website securely, maintain system integrity (including protection against attacks), improve quality, identify technical issues, and for statistical analysis. Log data is automatically deleted after 7 days.

Legal basis: Our legitimate interest in maintaining and improving our web services.

Content Delivery Network

We use Amazon CloudFront CDN to enhance website security and loading speeds. This distributed server network may process personal data in server logs.

As our data processor, AWS may transfer data globally. For transfers to countries without adequate data protection, we implement appropriate safeguards (available upon request).

CDN log data is retained for 7 days.

Legal basis: Our legitimate interest in website optimization.

Cookie Usage

Our website uses cookies - small text files stored on your device that help recognize your browser.

Essential Cookies

Necessary for basic website functions, these cookies:

These cookies cannot be disabled as they are required for proper website functionality.

Optional Cookies

Used only with your consent, these cookies help us:

Detailed information about all cookies is available in our cookie banner and settings.

Consent Management

We use CCM19 by Papoo Software & Media GmbH to manage cookie consent. This system:

Legal basis: Initially our legitimate interest in compliance; once given, the legal obligation to document consent.

Website Analytics

VWO Heatmap Tool

We use Wingify's VWO to analyze user behavior (e.g., click patterns, time spent) through:

This pseudonymized data helps optimize our website without identifying individuals. Data may be transferred internationally with appropriate safeguards (available upon request) and is typically deleted within days.

Legal basis: Our legitimate interest in website improvement.

New Relic Monitoring

We use New Relic (with IP anonymization) to monitor website performance, collecting:

Data is anonymized or deleted after 14 months. In rare cases, full IPs may be temporarily processed in the USA before truncation.

Legal basis: Our legitimate interest in service optimization.

Google Fonts

We use Google Fonts from Google Ireland Ltd. to ensure consistent, visually appealing typography across all browsers and devices. When you visit our website, the required fonts are loaded into your browser cache.

Google receives information that our website was accessed from your IP address when fonts are loaded. Data may be transferred internationally with appropriate safeguards (available upon request).

Legal basis: Our legitimate interest in consistent typographic presentation. Where consent is required, we obtain it first.

Google AdSense

We use Google AdSense (provided by Google Ireland Limited) to display targeted advertisements. This service:

Legal basis: Your explicit consent (required for personalized ads). For non-personalized ads, our legitimate interest in funding our services.

Tracking Pixels

We use tracking pixels from providers like LinkedIn, Meta, Google, and others to:

If you're logged into associated platforms, these providers may link website activity to your account for targeted advertising. Data may be transferred internationally with appropriate safeguards.

Legal basis: Your explicit consent for each tracking service.

Age Restriction

This website is not intended for children under 16. We do not knowingly collect personal information from anyone under 16 years of age.

Data Recipients

Within our organization, access is limited to personnel who require it for their duties. We only share data with third parties when:

Your Data Rights

To exercise these rights, please contact us using the details provided in the "Controller" section.

Right to Lodge Complaints

If you believe we've violated data protection laws, you have the right to file a complaint with a supervisory authority.

Important Information

Mandatory Data

Providing personal data is generally voluntary, but may be required for contract fulfillment. We don't use automated decision-making or profiling.

Data Retention

We retain personal data only as long as necessary for its original purpose or as required by law. Data is then securely deleted or anonymized.

Information Security

We implement industry-standard measures including:

Policy Updates

We may update this Privacy Policy to reflect legal changes or new services. The current version always applies when you use our website or services.

Last updated: November 15, 2024